---
title: Support
description: Start here to get developer support for Polkadot. Connect with the team, find help, and explore resources beyond the documentation.
categories: Basics
url: https://developer.polkadot.com/get-support/
word_count: 784
token_estimate: 1581
version_hash: sha256:2349f44946787ecdd3ca9194511397bf941581fec3f1ef1ea44941512cb1dde9
last_updated: 2026-10-28T08:43:55+00:00
---

# Polkadot Developer Support

The documentation answers most questions, but sometimes you need more: an answer to a specific problem, a working example, or someone to talk to. This page lists where to find that help.

If something in the documentation is missing, unclear, or broken, [open a documentation issue](https://github.com/polkadot-developers/polkadot-docs/issues/new?template=docs-issue.yml).

## Choose the Right Channel

Developer support is split by who operates the service you are using. Find your problem in this table before you ask, so it reaches the team that can resolve it.

| Your problem involves | Where to ask |
| :-------------------- | :----------- |
| Polkadot SDK, runtime development, parachains, or core Polkadot infrastructure | [Polkadot Developer Support](#support-channels) |
| Paseo Next v2, or Parity's tools for building Polkadot Products, such as the `playground` CLI | [Polkadot Developer Support](#support-channels), or the tool's own GitHub repository for bug reports |
| Products Devnet, PCF's Polkadot App builds (including the Google Play app), deploying a Polkadot Product to Products Devnet, or `pad` | PCF Developer Support: [`products-devnet-issues`](https://github.com/Polkadot-Community-Foundation/products-devnet-issues), or `#devnet-discussion` on the [Polkadot Discord server](https://discord.com/invite/eD4jMYbC5U) |

The Polkadot Community Foundation (PCF) operates Products Devnet and its Polkadot App builds using open-source technology developed by Parity. Parity does not operate those services, so the Polkadot Developer Support channels cannot resolve problems with them.

## Support Channels

Use one of the channels below to get live technical support or ask questions.

<div class="grid cards support" markdown>

-   :simple-telegram: **Telegram: Polkadot Developer Support**

    <ul class="card-list">
    <li> **Who’s there**: DevRel team and active developer community. </li>
    <li> **Response time**: Within 2 business days, usually faster. </li>
    <li> **Topics**: Polkadot SDK, runtime development, parachains, core Polkadot infrastructure, and Polkadot Products built with Parity's tools. For PCF-operated services, see [Choose the Right Channel](#choose-the-right-channel). </li>
    </ul>

    [Join Telegram](https://t.me/substratedevs)

-   :simple-discord: **Discord: Polkadot Official Server**

    <ul class="card-list">
    <li> **Smart contracts**: Ask in `#solidity-smart-contracts` and `#ink_smart-contracts`. </li>
    <li> **General developer support**: Ask in `#dev-discussion`. </li>
    <li> **Response time**: Within 1 business day, usually faster. </li>
    </ul>

    [Join Discord](https://polkadot-discord.w3f.tools/)

-   :simple-matrix: **Matrix: Polkadot Developer Support**

    <ul class="card-list">
    <li> **Who’s there**: Parity, W3F, DevRel, and community contributors. </li>
    <li> **Response time**: Within 1 business day, usually faster. </li>
    <li> **Topics**: Polkadot SDK, runtime development, parachains, core Polkadot infrastructure, and Polkadot Products built with Parity's tools. For PCF-operated services, see [Choose the Right Channel](#choose-the-right-channel). </li>
    <li> Bridged with Telegram (all messages synced). </li>
    </ul>

    [Join Matrix](https://matrix.to/#/#substratedevs:matrix.org)

</div>

## Community Resources

<div class="grid cards support" markdown>

-   :fontawesome-brands-stack-exchange: **Stack Exchange**

    <ul class="card-list">
    <li> Browse commonly asked technical questions. </li>
    <li> Ask your own and get detailed responses from experienced devs. </li>
    </ul>

    [Visit Polkadot Stack Exchange](https://substrate.stackexchange.com/)

-   :simple-reddit: **Reddit: r/Polkadot**

    <ul class="card-list">
    <li> General discussions and community perspectives. </li>
    <li> Developer questions are welcome when tagged appropriately. </li>
    </ul>

    [Visit r/Polkadot](https://www.reddit.com/r/Polkadot/)

-   :simple-youtube: **YouTube: @PolkadotNetwork**

    <ul class="card-list">
    <li> Developer tutorials. </li>
    <li> Ecosystem interviews. </li>
    <li> Event recordings and walkthroughs. </li>
    </ul>

    [Watch on YouTube](https://www.youtube.com/@PolkadotNetwork)

-   :fontawesome-brands-x-twitter: **X (Twitter): Official Accounts**

    - [@PolkadotDevs](https://x.com/PolkadotDevs): Updates for developers.
    - [@Polkadot](https://x.com/Polkadot): Network-wide news.
    - [@Kusamanetwork](https://x.com/kusamanetwork): Kusama-specific updates.
    - [@Web3Foundation](https://x.com/web3foundation): Grants, research, and ecosystem programs.

-   :fontawesome-brands-x-twitter: **X (Twitter): Community Accounts**

    - [@PolkadotDeploy](https://x.com/PolkadotDeploy): News from the deployment portal and tooling updates.

-   :material-forum: **Polkadot Forum**

    <ul class="card-list">
    <li> Join community discussions around the direction of the ecosystem. </li>
    </ul>

    [Visit the Polkadot Forum](https://forum.polkadot.network/)

-   :material-vote: **Polkassembly: OpenGov**

    <ul class="card-list">
    <li> Explore and vote on governance proposals for Polkadot and Kusama. </li>
    <li> Help shape the future of the network. </li>
    </ul>

    [Explore on Polkassembly](https://polkadot.polkassembly.io/)

-   :material-vote: **Subsquare: OpenGov**

    <ul class="card-list">
    <li> Track, discuss, and vote on Polkadot OpenGov proposals. </li>
    <li> Stay informed on governance activity across the network. </li>
    </ul>

    [Explore on Subsquare](https://polkadot.subsquare.io/)

</div>

## AI Resources

<div class="grid cards support" markdown>

-   :fontawesome-solid-robot: **AI Resources**

    Access documentation structured and optimized for use with large language models (LLMs) and AI tools. These resources help build AI assistants, power code search, or enable custom tooling trained on Polkadot’s documentation.

    [Access LLM Files](/ai-resources/)

</div>